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No phone trees, no ticket numbers, no waiting on hold. If you have a question about FindClarity, we want to hear it. Chat with us directly or browse our FAQ below.

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Live chat

Talk to us through the chat widget in the bottom corner. Our AI assistant handles most questions on the spot, and a human follows up when it can't.

Help articles

Browse answers to common questions about finding providers, claiming profiles, billing, and more.

Email

For partnerships, press inquiries, or anything that doesn't fit a chat window: [email protected]

Frequently asked questions

Can't find what you're looking for? Open a chat and we'll get you an answer.

FindClarity is a free healthcare directory. We pull provider data from federal databases like the NPI registry, then layer on verified details like insurance, office hours, and patient reviews so you can compare providers without calling ten front desks.

Yes, and it always will be. Searching, comparing providers, and reading reviews costs nothing. We fund the platform through optional paid features that let providers add more detail to their profiles.

Use the search bar on any page. Filter by specialty, city or ZIP code, insurance, and more. Results load fast and sort by relevance to what you searched.

Go to your profile page and click "Claim this profile." You'll verify your identity through your practice email, phone, or a manual review. Once verified, you can edit your profile, respond to patient inquiries, and see who's viewing your page.

It's a quality signal we calculate from profile completeness, verification status, reviews, response time, and how long a provider has been in practice. Higher scores mean more transparent, more responsive providers. Providers can't pay to raise it — it's earned through actual behavior.

Free profiles show your basic NPI data: name, specialty, location, and credentials. Paid tiers let you respond to patient inquiries with your full contact info, list your services and pricing, view analytics, and appear higher in search results.

On any provider profile, click "Report an issue" to flag something outdated or wrong. We review every report and update the record.

Sign in to your dashboard, go to Billing, and cancel from there. You can also use the Stripe customer portal. After cancellation your profile stays active on the free tier.

For patients

Find the right provider today

Search over 5.6 million provider records by specialty, location, insurance, and more. No account required.

For providers

Are you a healthcare provider?

Claim your free profile on FindClarity. Patients will find you in search results and can send you inquiries directly.